PURCHASE TERMS AND CONDITIONS
1. General Provisions 1.1. These Purchase Terms and Conditions (“Terms”) govern the purchase of digital products and/or services from DIGIVELL (“we,” “us,” “our”) through our website or any other authorized channel. 1.2. By placing an order, you (“Customer”) agree to be bound by these Terms. If you do not agree, please do not place an order. 1.3. We reserve the right to update these Terms at any time without prior notice. The updated version will be effective from the date of publication on our website.
2. Orders 2.1. All orders are subject to acceptance by DIGIVELL. We reserve the right to refuse or cancel any order for any reason. 2.2. Once an order is placed, a confirmation email will be sent to the Customer’s provided email address. This email serves as acknowledgment of receipt of the order and does not constitute acceptance. 2.3. Order acceptance occurs when we deliver the digital product(s) or commence the service(s).
3. Prices and Payment 3.1. All prices are listed in the specified currency and include applicable taxes unless stated otherwise. 3.2. Payment must be made in full at the time of order placement using the accepted payment methods. 3.3. DIGIVELL reserves the right to modify prices at any time. Such changes will not affect orders already confirmed.
4. Delivery 4.1. Delivery of digital products is made electronically to the email address or account specified by the Customer at the time of purchase. 4.2. Customers are responsible for ensuring that their email address and account details are accurate and accessible. DIGIVELL is not liable for non-delivery due to incorrect or inaccessible email addresses. 4.3. Delivery times may vary depending on the digital product or service purchased. Most products are delivered immediately upon successful payment.
5. Returns and Refunds 5.1. Due to the nature of digital products, refunds are generally not provided once the product is delivered, except as required by law or in cases of technical issues directly caused by DIGIVELL. 5.2. If you experience issues with your digital product, contact DIGIVELL customer service for assistance. 5.3. Refund requests must be submitted within 14 days of purchase and will be evaluated on a case-by-case basis.
6. Warranty 6.1. DIGIVELL provides a warranty on its digital products as specified in the product description or accompanying documentation. 6.2. The warranty does not cover issues caused by misuse, unauthorized modifications, or third-party interference. 6.3. Warranty claims must be submitted with proof of purchase and within the warranty period.
7. Limitation of Liability 7.1. DIGIVELL is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our digital products or services. 7.2. Our maximum liability is limited to the purchase price of the digital product or service in question.
8. Intellectual Property 8.1. All content on DIGIVELL platforms, including trademarks, logos, text, and images, is the property of DIGIVELL or its licensors and is protected by intellectual property laws. 8.2. Customers are prohibited from using any DIGIVELL intellectual property without prior written consent.
9. Governing Law and Dispute Resolution 9.1. These Terms are governed by the laws of [Your Jurisdiction]. 9.2. Any disputes arising under these Terms will be resolved through negotiation. If unresolved, disputes may be submitted to the competent courts of [Your Jurisdiction].
10. Contact Information For any questions or concerns, please contact us: Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
Thank you for choosing DIGIVELL. We value your trust and are committed to delivering quality and excellence.